Cancellation of a class

1.My English Teacher Andrea Verona: If you cancel a booking more than 24 hours prior to the class, you will not lose the class credits used for that booking. If you cancel a booking within 24 hours of the class, the class credits will not be refunded. If you wish to cancel a class, you can do so via the Home page, where you can access “Your booked classes” on the dashboard.

 2.Private One to One and Groups English Lessons: You can only cancel a booking more than 24 hours prior to the class. If you do so, you will be able to book the class again, but only within the same week of content (a week of content is Monday 00:00 UK time to Sunday 23:59 UK time). If you do not cancel more than 24 hours before the class, you will not be able to cancel your booking or attend the class at a different time in the assigned week.

 3.If the class is cancelled by the Teacher Andrea Verona, any class credits you’ve used to book the class will be re-issued to you.

 

Managing your Subscription Plan

Billing and renewal

 

4.If you have selected a Subscription Plan without a Trial, payment will be taken upon order of the Subscription Plan.Your payment to the My English Teacher Andrea Verona for any paid Subscription Plan will automatically continue, and your Subscription Plan renew, at the end of the applicable subscription period, unless you cancel your paid Subscription Plan before the end of the subscription period at the time using the Account Status page.

The cancellation will take effect the day after the last day of the subscription period current at the time.

5. You will receive a receipt of payment each month via email for ongoing Subscription Plans.

6. My English Teacher Andrea Verona may change the price for the paid Subscription Plans from time to time and will communicate any price changes to you in advance.Any changes in price will take effect at the start of the next Subscription Plan period following the date of the price change.Subject to applicable law, you accept the new price by continuing to use the My English Teacher Andrea Verona Service after the price change takes effect.If you do not agree with a price change, you have the right to reject the change by unsubscribing from the paid Subscription Plan before the price change takes effect.

 

​For Subscription Plans

7.You automatically receive a set of class credits each month upon payment. The number of credits you receive will depend on the Subscription Plan you have signed up to. Class credits are used to book onto classes. The number of class credits required to book a class will be displayed on the My English Teacher Andrea Verona website. You choose how to use your credits during each month. It is not possible to ‘roll over’ class credits to the next month of your subscription. You are responsible for using all your credits within their expiry date (30 days from the date of payment). Any credits not booked before their expiry date will be lost and cannot be refunded.

You agree not to:

a) provide access to English Online to any other individual or legal entity;

b)treat all members or participants with respect regardless their age and backgrounds.

c)upload or display any comments or materials through your participation in My English Teacher Andrea Verona which are false, offensive, sexually explicit, defamatory, threatening, obscene or unlawful or which infringe intellectual property rights;

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Cancellation of the Contract
8.This Contract will continue to apply to you until cancelled by either you or My English Teacher Andrea Verona.

Contacting the My English Teacher Andrea Verona.

 If you have any questions, comments or enquiries about the My English Teacher Andrea Verona, please contact us at :infoteacherandrea@mail.com

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Digital Certificates  

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